We have an elaborate quality management system (QMS), which has evolved over time and is well documented as part of a Quality Manual. The QMS Manual is a comprehensive repository of all software life cycle and project management processes detailed down to formats for all phases. The manual specifies the scope and deliverables for each phase.
Qualified taskforce for continual improvement Trained in-house QA team conduct internal Audits Well-defined and measurable in-house quality processes Regular Quality Audits ensure that process deviations are minimized
The QCD golden triangle :
As a policy we monitor Quality, Cost and Delivery status of the project on regular basis.
QCD parameters are defined upfront as project objectives in consultation with the client and the deviations are monitored regularly.
SEPG group reviews the corrective and preventive actions taken to avoid deviations, if any.
QCD reports are shared with client to give them complete visibility about project health.
Milestone Analysis is used to define preventive actions to improve operational efficiency.
Qualified taskforce for continual improvement
