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Quality Cost Delivery

Quality, Cost and Delivery

We have an elaborate quality management system (QMS), which has evolved over time and is well documented as part of a Quality Manual. The QMS Manual is a comprehensive repository of all software life cycle and project management processes detailed down to formats for all phases. The manual specifies the scope and deliverables for each phase.

Sutra Qualified taskforce for continual improvement
Sutra Trained in-house QA team conduct internal Audits
Sutra Well-defined and measurable in-house quality processes
Sutra Regular Quality Audits ensure that process deviations are minimized


The QCD golden triangle :

Sutra As a policy we monitor Quality, Cost and Delivery status of the project on regular basis.
Sutra QCD parameters are defined upfront as project objectives in consultation with the client and the deviations are monitored regularly.
Sutra SEPG group reviews the corrective and preventive actions taken to avoid deviations, if any.
Sutra QCD reports are shared with client to give them complete visibility about project health.
Sutra Milestone Analysis is used to define preventive actions to improve operational efficiency.

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